Refund policy
🔁 Order Cancellations & Modifications
To cancel or modify your order—including shipping address changes—please contact us at sourceiammusic@gmail.com before the order has been fulfilled.
Once your order has been shipped, we are unable to make changes or accept responsibility for incorrect information provided at checkout.
💸 Refunds for Cancelled Orders
If you choose to cancel your order after it has been shipped, the original shipping fee will be deducted from your refund.
📦 How to Initiate a Return
To request a return or refund:
- Contact our customer service team at sourceiammusic@gmail.com.
- Include your order number and a brief explanation of the issue.
- We will respond with return instructions and next steps.
Please note: Items must be unused and in original condition to be eligible for return.
🚫 Final Sale & Exchange Only Items
Products marked as Final Sale are not eligible for returns or refunds.
However, if the item is defective or damaged upon arrival, please contact us within 7 days of delivery to request an exchange.
Please inspect your order upon arrival and contact us immediately if there are any issues.